Privacy Policy

Information We Collect

We collect information that enables us to provide, personalise and improve the services we offer. When you create an account, we ask for details such as your full name, date of birth, residential address, email address, telephone number and government-issued identification to verify your identity and comply with regulatory requirements.

Financial information, including bank account details, payment card numbers or cryptocurrency wallet addresses, is collected solely to process deposits, withdrawals and other transactions. We also automatically gather technical information such as your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on our site and referral sources.

How We Use Your Information

Your personal information is used to manage your player account, verify your age and identity, process financial transactions and provide customer support. We also use it to improve our platform, analyse player behaviour, prevent fraud and meet legal obligations including anti-money laundering and responsible gambling requirements.

Where you have given consent, we may send you promotional communications about new games, bonuses and special offers that we believe may interest you. You can adjust your marketing preferences at any time through your account settings or by contacting our support team.

Sharing and Disclosure

We do not sell your personal information to third parties. We may share it with carefully selected service providers who assist us in operating our business. These include payment processors, identity verification agencies, hosting providers, analytics services and professional advisers who are bound by strict confidentiality obligations.

Information may also be disclosed to regulatory authorities, law enforcement agencies or other government bodies when required by law, or to protect the rights, property or safety of Ripper Casino, our players or the public. In the event of a business restructure or merger, your information may be transferred as part of that process.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse site traffic and personalise content. Essential cookies are necessary for the platform to function properly, while optional cookies help us understand how visitors interact with our games and services.

You can manage your cookie preferences through your browser settings or the cookie consent tool provided on our site. Please note that disabling certain cookies may affect the functionality of some features.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. These include encryption of sensitive data, secure servers, access controls, regular security assessments and staff training on data protection practices.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain robust protections.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. When your information is no longer needed, it is securely deleted or anonymised.

Your Rights and Choices

You have the right to access, correct or delete your personal information in certain circumstances. You may also object to or restrict certain processing activities. To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact our support team through live chat on the website or by emailing our privacy officer at [email protected].

This policy is effective as of January 2025 and applies to all visitors and registered players of Ripper Casino.